Return and Refund Policy

Effective Date: [27.12.2024]

At BrainTrain1721.com, we strive to ensure that our customers are satisfied with their learning experiences. However, we understand that circumstances may arise where a refund or return is necessary. This Return and Refund Policy outlines the terms and conditions under which refunds are processed for our courses and services.

1. Refund Eligibility

Refunds are available under the following conditions:

1.1 Course Not Accessed: If you have purchased a course but have not accessed any of its content, you may request a refund within 14 days of purchase.

1.2 Technical Issues: If you experience technical difficulties that prevent you from accessing the course and our support team is unable to resolve the issue, you may be eligible for a refund.

1.3 Content Quality: If you find that the course does not meet the description provided or contains significant errors, you may request a 50% refund within 14 days of purchase.

2. Non-Refundable Situations

Refunds will not be provided under the following circumstances:

2.1 Courses that have been partially or fully completed.

2.2 Failure to complete a course within the given timeframe.

2.3 Change of mind after accessing the course content.

3. Refund Process

To request a refund:

3.1 Contact our support team at [btrain1910@gmail.com] with your order details and reason for the refund request.

3.2 Our team will review your request and notify you of the approval or rejection of your refund within 7 business days.

3.3 Approved refunds will be processed within 10 business days and credited back to the original payment method.

4. Course Cancellation

In rare cases where we cancel a course, all enrolled users will be notified and provided a full refund or the option to transfer to another course of equal value.

5. Subscription Services

For subscription-based services:

5.1 Refunds will not be provided for partial periods of use. 5.2 To avoid charges for the next billing cycle, please cancel your subscription at least 48 hours before the renewal date.

6. Contact Us

If you have any questions or require assistance with a refund or return, don’t hesitate to get in touch with us at:

Email: [btrain1910@gmail.com]
Phone: [6396044836]

Note: This policy is subject to change, and any updates will be posted on this page with the updated effective date.

Thank you for choosing braintrain1721.com. We value your trust and are committed to providing an exceptional learning experience.